Parts (Parts & Product Support)
Our experienced product support and parts executives offer you immediate, multilingual assistance. Combining these experts with a streamlined part ordering system and efficient distribution provides you with total customer support.
Buying parts from BW Flexible Systems gives you the confidence that they meet our exacting quality specifications and are updated to the latest standards for your machine. Our parts are available for all makes, models, and generations of machines and can be ordered 24 hours a day, 7 days a week through any of our locations.
Forming Tube Assemblies (FTAs)
BW Flexible Systems offers a wide variety of forming sets to support your operational needs. Our forming tube assemblies are built for bag widths ranging from 1.75in (45mm) up to 18 in (457mm) as standard; custom sizes up to 38.5in (978mm) are available upon request.
Upgrade Your Existing Equipment
If your equipment is getting older and it might be time to invest in a new piece of equipment, but budgets are tight: Get an Upgrade.
BW Flexible Systems offers many machine upgrades and programs intended to support you in your efforts to keep your operations efficient and up-to-date while meeting budget needs.
Our product support and parts teams will gladly help you to identify the upgrade that meets your needs, whether for OEE, operator ease-of-use, or budgetary.
What our new UD-175 Ultima Stepper Conversion Upgrade is all about
The UD-175 Upgrade is a Partial Controls Upgrade that replaces obsolete Allen-Bradley SLC and L32, Galil motion controller, stepper drives, and older PanelView screens for the Ultima ST Model.
The older components are replaced with an Allen-Bradley L36 Controller, K5300 Servo Drives, Panelview +7 HMI, and other required controls components.
Benefits of an Upgrade :
- Save time/Reduce Downtime: With our new system configuration, our expert service techs/apps engineers will install an Ultima ST upgrade—as little as 2 days and a 3rd with training (subject to machine evaluation)
- Replaces obsolete controls with components that are fully supported
- Affordable price because only what’s obsolete is being replaced
- New and color HMI with traditional Ultima functionality
- Servo Drives/Motors replacing the Steppers
- Eliminating older Galil Motion Controller
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Our Remanufacturing Centres in North America and Europe offer factory remanufactured equipment at competitive prices, with the same comprehensive factory warranty as new machines.
These machines are completely disassembled and thoroughly inspected by our factory-trained technicians. Appropriate parts are replaced, and the machine is rebuilt and returned to you in “like new” condition, ensuring many more years of productive and efficient operation. Trade-ins are accepted and encouraged. Special terms and lease financing are also available.
Service
BW Flexible Systems has a worldwide network of factory-trained service technicians and support personnel available to meet your needs. Our network ensures that your equipment can provide long-term performance and reliability. We offer a wide range of services including:
- Machine Commissioning
- Production Support
- Technical Support
- Line Assessment and Optimization
- Preventive Maintenance
- Equipment Audits
Training
Knowledgeable team members add significant value to your operations through reduced training time and improved efficiency. Our staff of trained instructors is eager to work with your team to help build their confidence and increase your productivity.